Job Description

Esplanade Lifestyle Manager

Esplanade by the Islands, located in Naples, FL, is pleased to announce an excellent career opportunity for a Lifestyle Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

General Purpose: Are you an experienced hospitality professional with a passion for creating memorable experiences and elevating community lifestyle? If so, we have the perfect opportunity for you! We are seeking a highly motivated and enthusiastic Esplanade Lifestyle Manager to join our team at our prestigious resort lifestyle community. As the Esplanade Lifestyle Manager, you will be responsible for curating and executing a robust program of activities and events that engage and enrich the lives of our members and guests. From fitness and wellness programs to court sports and cultural events, you will play a key role in creating a vibrant and dynamic resort lifestyle atmosphere.

Your main responsibilities will include:

• Designing and implementing a comprehensive calendar of events and activities that cater to a wide range of interests and preferences, including but not limited to fitness, wellness, court sports, cultural events, pet events, themed events, social clubs and groups, and social gatherings.
• Building strong relationships with local businesses, organizations, and vendors to bring unique and engaging experiences to the community.
• Collaborating with other departments, including sales and the builder team, to ensure a seamless delivery of all programs and events.
• Actively seeking and incorporating feedback from members to continually improve and evolve the program offerings.
• Maintaining high standards of customer service and satisfaction at all times.
• Staying up to date with industry trends and best practices to ensure that our program offerings remain robust and relevant.
• Working closely with the sales team to promote community events and activities and provide concierge-style assistance to residents.
• Planning, coordinating, and executing high-quality events and special occasions, from start to finish.

The ideal candidate will possess:

• A proven track record of successfully planning and executing events and activities.
• Strong organizational and project management skills, with the ability to handle multiple tasks and priorities simultaneously.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with residents, staff, and external partners.
• A positive, flexible, and adaptable attitude, with the ability to work well under pressure in a fast-paced environment.
• Relevant experience in event planning, hospitality, or a related field.
• A genuine passion for creating memorable experiences and enriching the lives of others.

If you are a creative and driven individual who is eager to make a positive impact in a dynamic and rewarding environment, then we encourage you to apply for this exciting opportunity. As an Esplanade Lifestyle Manager, you will have the chance to shape and elevate our program offerings to new heights and make a real difference in the lives of our members.

Education & Experience:

• High school diploma or equivalent.
• At least two years related experience required.

Certificates:

• New hires will be trained in the Esplanade Lifestyle Concierge and the Esplanade Lifestyle Manager Certificate Programs.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company's discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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